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Frequently Asked Questions
Find answers to common questions about our products and services
We offer a 30-day return policy on all items. Products must be in their original cursed condition with tags still bound to them. Spirits and demons may not be returned.
These shipments manifest in 5-7 business days through the veil. Summon express delivery for 2-3 business days delivery of unholy speed.
We reach across the veil to over 50 corners of the world. Shipping times depend on how far your costume must travel.
Once your order ships, a tracking number will manifest in your email, allowing you to follow your package's journey to you.
We accept payment from all the souls who dare to enter. Credit cards, PayPal, Apple Pay, and Google Pay: whatever currency you possess, we'll take it.
INFERNAL INDEMNITY
For scare actors, by scare actors.
Introducing Infernal Indemnity, the only insurance crafted in the fiery pits to protect your precious haunt costume during the chaos of the season! Our demonic coverage ensures that if your handcrafted-by-hell's-best costume gets torn, worn, or even possessed by a rogue spirit, we'll fix it up, free of charge.
Whether it's a snagged cape, singed horns, or an accidental run-in with an overzealous ghostbuster, Infernal Indemnity has you covered.* Why trust mere mortal insurance when you can have Lucifer's finest patching up your threads?
After all, your costume deserves eternal protection, even if the only eternal thing is the haunting!